Escrow is the core of it, but buyer protection on Siterifty covers a few more things worth knowing before you buy.
Funds stay held by PayPal — authorized at checkout but not released — until you confirm you received what was promised, or the 72-hour verification window passes. If a seller marks a deal delivered and you don't agree, you don't have to confirm — raise a dispute instead and the payment stays frozen. You check out normally; you never need to link or share anything with the seller's own PayPal account.
Opening a dispute doesn't just cancel the deal automatically — it hands the case to our team, who reviews the deal chat, the listing, and both sides' account history before deciding how funds are released. Reviews are typically completed within 24–48 hours.
All deal communication and file delivery happens inside the deal chat, not over email or a third-party tool. That means if a dispute is raised, there's a complete record of what was agreed and what was actually delivered — nothing depends on a screenshot or a "they told me" claim.
You can report a listing or a seller directly from their profile. Reports are reviewed by our team and aren't visible to the reported seller, so there's no risk of retaliation for flagging something that looks wrong.
Escrow protects the payment itself — it doesn't evaluate the quality of what you're buying ahead of time. Review a listing's description, financials, and seller history carefully before opening a deal, the same way you would with any other marketplace purchase.