Escrow protects buyers from paying for nothing — but it protects sellers too. Here's what's actually covering you on the other side of a deal.
A buyer funds escrow at checkout before you hand over a single file or credential. By the time you're asked to deliver, the money is already committed — held in a PayPal authorization, not a promise or a wallet balance that could bounce. You're never shipping first and hoping payment shows up after.
Once you mark a deal delivered, the buyer has 72 hours to confirm receipt. If they simply don't respond — no dispute, no message, nothing — funds release to you automatically when that window passes. A buyer can't stall indefinitely to avoid paying out.
If a buyer disputes a deal, that doesn't mean an automatic refund — it means our team reviews the deal chat, what was actually delivered, and both accounts' history before deciding how funds are released. Because delivery happens inside the deal chat rather than over email or an outside tool, you have a timestamped record of exactly what you sent and when, which is what that review is based on.
Siterifty's platform fee scales down with your plan rather than staying fixed — sellers on the Standard Creator plan keep 70% of every sale, and that share climbs on paid plans. See Escrow & Payments for the full fee breakdown.
Protection isn't only for buyers dealing with bad sellers — you can report a buyer or a deal directly if something looks like an attempt to scam a free delivery or abuse the dispute process. Reports are reviewed by our team and factor into that buyer's account history going forward.